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Frequently Asked Questions
How do I get a library card?
Full Service Library Card To get a free full service library card, submit an application at the Circulation Desk along with valid identification and proof of Jefferson County residency. Library cards may be used at any public library in Jefferson County. More information.
A $50.00 annual fee is charged to residents who live outside Jefferson County. We are no longer able to waive the out-of-county fee for patrons who work in Jefferson County due to a 100% reduction in funding from the County.
eCard (online card) Get a free eCard for immediate, but limited, access to online resources from home. To upgrade to a full service library card, visit the library and present your eCard number, a photo ID and proof of address. To sign up for an eCard online click here.
PC Card Get a free PC card for computer/Internet use within the library. Patrons must present valid state, federal or national identification that includes their name and photo. By completing an application for a PC card, patrons who do not meet the requirements for a full service library card may still have access to the Internet.
Renew Your Library Card Online Once every two years you need to renew/update your library card. The Jefferson County Library Cooperative now offers an online form that allows you to request a library card renewal. Please note that all fees must be paid before the card can be renewed. You may check your account status by logging into your library account online and pay any outstanding fees through our online payment system. To renew your card, fill out the form completely and click on the “Submit” button. In most cases, your card will be updated within 72 hours except holidays and special closed days. We will contact you via e-mail if we need additional information to complete the process. If you no longer have your library card, we will issue you a new one during regular open hours; please bring current picture identification (parent’s ID is acceptable if under 18 years of age). There is a $3.00 fee to replace a lost library card. If your card expires, you will not be able to use the library’s computers, check out materials, place holds, or renew items. Please click here to access this form.
How do I access my library acount online?
Click on the link below and enter the full name of the library account holder, and then enter the library card number with no spaces.
How can I pay my library fines and fees online? The Pay Online button can be found by going to the Catalog and clicking on the Your Record link. Once you are in your record and clicked on the $ in unpaid fines and bills link, you will see the Pay Online button. Click on this button and you will be able to pay online.
What forms of payment are accepted for online payments? The Library accepts MasterCard, Visa, American Express, and Discover cards.
Can I use PayPal for my online payment? No, the system does not currently support payments via PayPal.
Is a service fee charged when paying fines online? No. Jefferson County Library Cooperative does not add an additional service charge when paying fees online.
Is there a minimum fine amount that can be paid online? No, you may pay any fine amount that you owe. Once in your record, when you click Pay Online, all fines are pre-selected. If you do not wish to pay all of the fines, you can "uncheck" the fines you do not wish to pay at this time and hit recalculate to pay only the checked, selected fines. Each selected fine must be paid in full - you cannot pay a partial amount on a selected fine.
How do I get a receipt when I pay my fines online? If you include an email address with the credit card information you submit, a receipt will be sent automatically to that email address. A payment receipt also displays online and may be printed.
What does this error message mean? There is a problem with your patron record - payment not made - please see a librarian for assistance. The system displays this error message when your record is "busy" and cannot be accessed. Try again later. If you still get this message, contact your local library. As long as the error message displays, no payment is processed and no fines are cleared for that patron record.
What happens if I receive a message that the transaction was declined? Your fines and fees will remain on your record.
How long can I borrow an item, and how many times can I renew it?
General Up to 100 items may be checked out and up to 30 items may be reserved at one time on one library card. Reserves may be placed online or by visiting or phoning the respective department of the library (205.332.6600 main number). Items may be renewed twice online or by phone at 205.332.6600 (Homewood Library) if not on reserve for another patron.If fines total $5.25 or more, materials may not be placed on hold or checked out until the fine is paid. Fines and fees may be paid online or at the Homewood Public Library. We accept MasterCard and Visa for late fees and lost or damaged items.
Books Books are checked out for three weeks and may be returned to any public library in Jefferson County. Late fees for books accrue at $.25 per day.
Magazines Back issues of all magazines are available for checkout for three weeks and may be returned, in their envelopes, to any public library in Jefferson County. Current issues (displayed in binders) may not be checked out. To check magazines, place each in a separate barcoded envelope. Late fees accrue at $.25 per day. Failure to return either magazine or a magazine's envelope will result in a $5 fine.
Movies DVDs/Blu-rays are checked out for one week and may be returned to any public library in Jefferson County. Up to 15 DVDs/Blu-rays from the adult area may be checked out at one time on one library card; there is no limit on DVDs/Blu-rays located in the Children's Department. Late fees for DVDs/Blu-rays accrue at $1.00 per day.
Children's Dept. Specialty Items Playaway Launchpads and Playaway Views may be checked out for one week time. Late fees for Launchpads and Views accrue at $1.00 per day. Playaway Bookpacks, Playaway Audio, and Ukuleles may be checked out for three weeks. Late fees for the Bookpacks, Self-Playing Audiobooks, and Ukuleles accrue at $.25 per day. These items must be returned to library staff at the Circulation Desk inside the Homewood Public Library. Additional fines will be applied if these items are deposited in the outside or inside book drops or to another library in Jefferson County.
NOOKs NOOKs may be checked out for three weeks and must be returned to the Homewood Public Library's Children's Department staff. Late fees for NOOKs accrue at $1.00 per day. Additional fines will be applied if these items are deposited in the outside or inside book drops or to another library in Jefferson County.
Music Music CDs are checked out for three weeks and may be returned to any public library in Jefferson County. There is no limit to the number of CDs a patron may check out. Late fees accrue at $.25 per day.
Video Games Video games are checked out for one week and may be returned to any public library in Jefferson County.There is a five video game limit. Late fees for video games accrue at $1.00 per day.
What is the best way to find library events and register for them?
If you look at the top of our website and click on the events menu, you can find a listing, description, and registration link for every event we have availiable. The calendar is easily searchable by age group or event type. Simply click on an event name for more information or to register. Please click here for a direct link to our events calendar.
How do I rent a meeting room?
We have several meeting rooms available for use. For detailed information on our meeting room policies and pricing you can read our policy guide by clicking here.To check availiablilty you can use our meeting room webapge. Set the date and time you want to rent a room and the page will show you if the room is availible. You can access this page by clicking here.To reserve a room for a special events or after hour events please call or email our meeting room coodinator at 205-332-6610 or email@example.com.